Test Information & Changes

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PCL Alverno March 2017 Test Bulletin
3/17/2017 2:38:58 PM

Dear Healthcare Provider,
It is time to share with you the March 2017 test bulletin. It includes information on Legionella pneumophila antibody testing changes, Free Protein S replacing Protein S Activity, and special coagulation reporting changes

We hope you are having a wonderful St. Patrick's Day!

As always, thank you for your patronage,
Your PCL Alverno Team

Phone Lines Are Operational Again
3/13/2017 7:11:54 PM

Our phone lines have been operational again for over an hour and our vendor is monitoring the lines.  We believe the issue has been resolved.

Thank you for your patience during this downtime!

URGENT - OUR PHONE LINES ARE DOWN!
3/13/2017 3:03:57 PM

Dear Healthcare Provider,

Please note that our phone lines are down at our laboratory in Hammond, IN (800-937-5521 or local 219-989-3700, including all extension, are affected).  

Currently the phone provider has not been able to identify the issue.  

We as that you use email to contact us and we will reply via email or call you from a cell phone to ensure we take care of any question or request you have - email CLIENTSUPPORT@franciscanalliance.org for service until our phone issues have been resolved. PLEASE INCLUDE YOUR PHONE NUMBER AND OTHER IDENTIFIERS (ACCOUNT/WARD NUMBERS)

e will send another email once the phone lines have recovered.  

Please accept our apology for the inconvenience this may be causing you!